Something broken, confusing, or missing? Write to me directly — a real person reads every message.
Email: support@solaprise.com
A few things that solve most problems:
Solaprise saves to your device, not to a server — there's no account, so nothing is stored anywhere else. That means progress lives and dies with the app on that device.
Open the save menu and use Export to get a save code: a long block of text holding your whole empire. Keep it somewhere safe — a note, an email to yourself. If you delete the app, switch phones, or something goes wrong, Import that code to pick up where you left off.
If you delete the app without a save code, that progress is genuinely gone. I can't recover it, because I never had a copy.
Solaprise collects nothing about you. Details are on the privacy page.